Hand over fit-out projectswithout walking the site twice.
Log snags on site, assign them to the right fitter, and approve completed work from photos. No paper lists, no repeat visits to every room.
Used by site managers, subbies and clients on FF&E, PBSA and BTR projects.
No credit card required
Live numbers from UK fit-out teams using MySnagHub today
Our average customer logs ~140 snags and reclaims ~30 hours of supervisor admin time every month.
Why snagging slows fit-out projects down
This is how most teams still handle it. Look familiar?
Manager walks the site and logs snags
Room by room, floor by floor.
Prints or exports the list
Spreadsheet, PDF, or scribbled notes.
Hands it to the fitter
Hoping nothing gets lost in translation.
Fitter completes the work
No confirmation it's actually done.
Manager walks the site again to verify
The same rooms. The same floors. Again.
Client still waiting for an update
Chasing via email, WhatsApp, or phone.
Two site walks for one snag. Multiplied across a thousand-room handover.
Real teams, real projects, real feedback
“We cut down the time spent managing and reporting snags in half. Our fitters now know exactly what snags to work on, and our customers sign off projects twice as fast. It’s getting better and better.”
“Yes, all working good. The fitters are happy with the app as well.”
Marek S.
Site supervisor, Nottingham
“This is brilliant. It's basically how the more expensive programs work — but simpler.”
Gareth
FF&E manager
“Excellent app.”
Darren
Subcontractor
How MySnagHub gets you off site
From the snag being logged to the project being signed off, the whole loop happens in one place.
Log the snag on site
Snap a photo, describe the issue, and assign it to a fitter (or post it for any fitter on the project to claim). Works offline if there's no signal.
Fitter fixes it and uploads the proof
The fitter sees only their own snags in My Snags. They complete the work, upload a completion photo, and submit it for sign-off. If they hit a wall, they block it with a reason and you can delegate it to another trade.
Approve from anywhere, hand over faster
All work pending your sign-off lands in one inbox across every project. Approve from the photo or send it back with a reason. Your client follows progress in real time, then exports a handover PDF when the project closes.
Set up in 5 minutes
Create your first project and start logging snags in minutes, not hours.
No downloads required
Works in your browser on any device. No apps to install or update.
No long-term contracts
Cancel anytime. Monthly billing with no hidden fees or commitments.
Paper lists and double walks, or one digital workflow
See how teams go from chasing fitters and revisiting rooms to approving work from a phone.
The Old Way
- Walking the site twice to verify one fix
- Paper lists that get lost between trades
- No photos, no proof, just someone's word
- Chasing fitters over WhatsApp for updates
- Clients left waiting with no visibility
- Hours spent compiling reports nobody reads
- No record of who fixed what, or when
- Sign-off delayed because snags keep slipping
The SnagHub Way
- Approve completed work from photos, wherever you are
- Digital snag lists assigned to the right fitter
- Before and after photos on every snag
- Live progress on every project, no chasing required
- Customers see exactly what's done and what's left
- Handover PDF in one click when the project closes
- Full audit trail on every snag, photo and approval
- Faster sign-off with fewer site visits
Built for accountability without the chase
Every fitter knows what they owe. Every manager knows what's pending. Every snag has a paper trail.
Every snag has a name against it
Assign by fitter, by trade, or post it for any fitter on the project to claim. Whoever picks it up owns it until it's signed off.
Fitters see only their own work
My Snags shows each fitter what's theirs, what's due when, and what's blocked. No scrolling through other people's lists.
Blocked snags get delegated, not lost
If a fitter hits a wall (wrong trade, materials on order, can't access), they block it with a reason. You delegate it to the right party in two taps. The snag stays open as Delegated until the new owner closes it out.
Bulk actions for multi-room jobs
Assign every fitter on the team to a room in one go. Bulk-assign whole floors. Move on with your day.
One review inbox across every project
All work pending your sign-off sits in one place, even across multiple projects. Approve or reject without bouncing between sites.
Full audit trail for handover
Every photo, status change, assignment, delegation, claim, approval and rejection is timestamped and attributed. Export it as the handover PDF when the project closes.
Client-ready visibility without writing reports
Your client sees live project status whenever they want. You stop spending Friday afternoons writing PDFs.
Shareable live link
Send your client one link. View-only access, no login required, no separate seat to pay for.
Live progress, not weekly emails
Clients watch open, in progress, blocked and completed update as work happens on site.
Photo evidence on every snag
The original issue photo, the completion photo, and who took each one. No room for argument later.
Filter by floor, room or status
Clients drill into a specific block, floor or room without you cutting them a custom report.
Floor plans on hand
Upload a floor plan per level so your team and your client always have the layout to hand when discussing a room or block.
Handover PDF in one click
When the project closes, export a per-project handover pack. Every snag, every photo, every sign-off.
Built for site, not for the office
We build for the basement with no signal and the fitter who's never installed a work app in his life.
Works in any browser
Open a link on any phone, tablet or laptop and start logging snags. No app store, no IT request, no install screen.
Install it like an app if you want
Add MySnagHub to your home screen as a Progressive Web App. Same icon, same speed, no app store review.
Works offline in basements and risers
Log snags, take photos, complete work and approve sign-offs without signal. Standard practice on every fit-out site.
Syncs the moment you reconnect
Walk back into a signal and everything uploads in the background. The Pending Items panel shows you exactly what's still queued.
Watch the workflow in action
A snag goes from logged on site to signed off in under three minutes. No second visit.
Click to watch the demo
Two tech businesses. Same mission: win back time.
I’m Andrew Wood. After building Willo — a video interview platform now used by over 1,000 customers in 130 countries — I went looking for a new challenge.
The thread tying both businesses together is time. Willo wins back hours for recruiters who’d otherwise be stuck on first-round phone calls. MySnagHub wins back hours for site managers who’d otherwise be retyping snag lists from WhatsApp every Friday evening.
I partnered with our first customers from day one — site managers, FF&E contractors, fitters — and they shaped the product. The brief they gave me was tight: simple enough that a fitter uses it without training, powerful enough that a manager runs a 250-room handover from a phone.
We’re a small UK-based team. If something’s not working for you, email me directly — you’ll get a reply the same day.
Andrew Wood
Founder, MySnagHub
Frequently asked questions
The things teams ask before signing up.
Stop walking the same site twice
Try MySnagHub free for 14 days. Approving fixes from your phone gets your projects signed off and your weekends back.
