Snag management for UK fit-out: FF&E, PBSA and BTR
Log it on site. The right fitter fixes it and uploads the proof. You approve from your phone, and your client watches it happen live. No paper lists. No second walk round.
14 days free · No card needed · Live in 5 minutes
“Our customers sign off projects twice as fast.”
Live numbers from UK fit-out teams using MySnagHub
The double walk
Snagging doesn’t slow fit-out down because the work is hard. It slows down because nobody can prove the work is done without going to look.
Walk the site, write the snags down
Room by room, floor by floor.
Type it up, print it, send it
Spreadsheet, PDF or a WhatsApp photo dump.
Fitter says it's done
No photo. No proof. Just their word.
Walk the whole site again to check
Same rooms. Same floors. Again.
Client chases you for an update
By email, by phone, on a Friday afternoon.
Snap it on site
Photo, room, fitter. Thirty seconds, even with no signal.
Fitter fixes it and uploads the proof
They only see their own snags. Blocked? They say why.
You approve from the photo
From the van, the office or the next site. Client sees it live.
Every photo, approval and rejection is timestamped. The handover PDF writes itself.
How it works
Logged on site, fixed with proof, approved from your phone. Nobody walks back to check.
Snap a photo, describe the issue and assign it to a fitter, or post it for any fitter on the project to claim. No signal in the riser? It queues and syncs when you're back.
Fitters see only their own snags. They do the work, add a completion photo and submit it for sign-off. Hit a wall? They block it with a reason and you delegate it to the right trade in two taps.
Everything waiting on you lands in one inbox across every project. Approve from the photo or send it back with a reason. Your client follows along live, and the handover PDF is one click away.
We cut down the time spent managing and reporting snags in half. Our fitters now know exactly what snags to work on, and our customers sign off projects twice as fast.
Kam Krupinski
Director, Flagstaffe · 4 active fit-out projects
“This is brilliant. It's basically how the more expensive programs work — but simpler.”
Gareth
FF&E manager
“Yes, all working good. The fitters are happy with the app as well.”
Marek S.
Site supervisor, Nottingham
One app, whole job
Managers, fitters and clients each get exactly what they need. Nobody gets a login they don’t want.
Every fitter knows what they owe. You know what's pending. Every snag has a paper trail.
Everything waiting on your sign-off in one place. Approve or reject without bouncing between sites.
Assign the whole team to a room, or bulk-assign whole floors, in one go.
Wrong trade or materials on order? It's flagged with a reason and you hand it on in two taps.
Every photo, assignment, claim, approval and rejection is timestamped and attributed.
Fitters open a link and get on with it. No app store, no password reset, no scrolling other people's lists.
What's theirs, what's due and what's blocked. Nothing else.
Post a snag for any fitter on the project to claim. Whoever picks it up owns it until sign-off.
A completion photo and a tap to submit. No phone call to say it's done.
If a fix is sent back, they see why, redo it and resubmit. No ambiguity.
Your client sees live status whenever they want. You stop spending Friday afternoons building PDFs.
View-only, no login, no extra seat to pay for.
Open, in progress, blocked and complete update as the work happens.
Clients drill into a block or a room without you cutting a custom report.
Every snag, every photo, every sign-off in a per-project pack.
No signal, gloves on, a fitter who's never installed a work app. That's who we build for.
Log snags, take photos, complete and approve work with no signal.
Everything uploads in the background. Pending Items shows what's still queued.
Any phone, tablet or laptop. No IT request, no install screen.
Add it to the home screen in two taps. Same icon, same speed, no app store.
Recently shipped
Customers tell us what slows them down on site. We ship the fix. Here’s what’s landed lately.
Upload the CSV or Excel schedule you already have. Tell us which column is the floor and which is the room number, check each floor, and add a floor plan if you like. Every floor and room is created for you, ready to snag. No typing out hundreds of rooms.
Your schedule in, floors and rooms out. Plans optional per floor.
Type a room number or description and jump straight to it. Matching floors open automatically, even on thousand-room schemes.
Invited managers can set up projects on your plan. Invite anyone with a copyable link, or send the email. Your choice.
Tap a before or after photo and zoom up to 300% to check the finish properly before you approve.
From the founder
I’m Andrew Wood. Before MySnagHub I built Willo, a video interview platform now used by over 1,000 customers in 130 countries.
Willo wins back hours for recruiters stuck on first-round phone calls. MySnagHub wins back hours for site managers stuck retyping snag lists from WhatsApp every Friday evening.
Our first customers shaped the product from day one. Their brief was tight: simple enough that a fitter uses it without training, powerful enough that a manager runs a 250-room handover from a phone.
We’re a small UK team. If something isn’t working, email me directly and you’ll hear back the same day.
FAQ
The things teams ask before signing up.
Put your next snag list on MySnagHub. Approve fixes from your phone, hand over faster, and get your Friday afternoons back.
