Snag management for large-scale FF&E packages
Bedroom sets, kitchens, common-room FF&E. When you're installing thousands of rooms to a tight handover date, spreadsheets and WhatsApp cost you money. MySnagHub lets fitters log, fix and prove each snag in minutes, so the PM signs off instead of walking the site again.
See it in action
Log on site
Photo, location, trade — in under 30 seconds.
Manage from anywhere
Live status across every block, every trade.
Hand over clean
Photo-evidenced PDF report in one click.
We cut down the time spent managing and reporting snags in half. Our fitters now know exactly what snags to work on, and our customers sign off projects twice as fast.
Kam Krupinski
Director, Flagstaffe · 4 active fit-out projects
“This is brilliant. It's basically how the more expensive programs work — but simpler.”
Gareth
FF&E manager
“Yes, all working good. The fitters are happy with the app as well.”
Marek S.
Site supervisor, Nottingham
The problems we hear on every project
Snag lists live in three places
WhatsApp photos from the fitter, a site manager's notebook, and a client's PDF marked up two weeks later. Nothing matches up by Friday.
No proof the fix actually happened
Fitter says it's done. Supervisor walks back. It isn't. That's a wasted morning plus delayed sign-off on a £100k room block.
Handover meetings slip on paperwork
Final report needs chasing every subcontractor for photos and status. The delay isn't on site, it's on your laptop.
Subbies won't install another app
You've tried tools before. The fitter opens the app once and never again. You're back to phone calls and WhatsApp.
How MySnagHub fixes it
One list, one source of truth
Every snag, every photo, every status update in one place. Filter by floor, room, trade or fitter. Upload floor plans as a layout reference for the team.
Photo evidence, sign-off from a phone
Fitter uploads the completion photo. You approve from anywhere. The To Review inbox aggregates pending sign-offs across every project, so you clear them in one sitting.
Fitters claim work, you don't chase
Post a snag for any fitter on the project to claim, or assign by trade. Fitters see only what's theirs in My Snags. Bulk-assign whole rooms when you need to move fast.
Blocked snags get delegated, not lost
When the joiner can't fix the chip because it's a paint defect, they block the snag with a reason. You delegate it to the painter in two taps. The audit trail keeps the chain of ownership.
Works in any browser, installs as a PWA
Fitters open a link in their browser, no app store. If they want an app icon on their home screen, two taps installs it as a PWA. Same product either way.
Offline on site, syncs when you reconnect
Log snags, complete work and approve sign-offs in a basement with no signal. Pending Items panel shows you what's still queued.
Live client visibility
Share a view-only link with the main contractor. They see real-time progress filtered by floor or room. No more weekly PDFs.
Full handover audit trail
Every photo, status change, assignment, claim, delegation, approval and rejection is timestamped and attributed. Export the handover PDF in one click when the project closes.
Typical use cases
- Purpose-Built Student Accommodation (PBSA): hundreds of near-identical rooms, identical snag patterns
- Build-to-Rent (BTR) and co-living schemes with shared FF&E specs
- Hotel and extended-stay room rollouts
- Turnkey residential fit-out (new build, refurb, conversion)
- Multi-phase projects where blocks hand over sequentially
- Nationwide installers coordinating regional fitting teams
Start tracking snags properly on your next FF&E package
FAQ
Questions, answered
The things teams ask before signing up.
Stop walking the same site twice.
Put your next snag list on MySnagHub. Approve fixes from your phone, hand over faster, and get your Friday afternoons back.
- Live in 5 minutes
- No downloads for your fitters
- No card, no contract, cancel any time